Refund Policy
Return & Refund Policy
Effective Date: May 22, 2025
Last Updated: September 12, 2025
At IMAANI USA Inc., we want you to be fully satisfied with your purchase.
1. Returns
-
We accept returns within 30 days of delivery.
-
Items must be unused, unopened, and in the same condition as received.
-
Proof of purchase (order confirmation or receipt) is required.
2. Free Returns
-
Returns are free of charge.
-
Return items to the same address from which they were shipped:
📍 13596 SW Charleston Lane, Tigard, OR 97224, USA
3. Refunds
-
Refunds will only be processed after inspection of the returned Product.
-
If approved, the refund will be issued to the original payment method within 7–14 business days.
-
Original shipping costs are non-refundable.
4. Exchanges
We only replace items if they arrive defective or damaged. Contact us within 7 days of delivery with photos to request a replacement.
5. How to Start a Return
To begin a return, contact us at:
📧 Email: info@imaani.com